Help Center and FAQ
Shipping:
I only received part of my order? Where is the rest of it?
Bummer! A couple things could be happening here: You ordered big and small items: For smaller items we use USPS and the larger items we use UPS. So if you got your UPS delivery, the USPS delivery is either on the way or sitting in your mailbox
I see you guys are nearby, can I just pick up my order?
I just got a tracking number but it isn't showing me anything. What's wrong?
Take a deep breath and don't panic. In some cases, tracking information can take up to 48 hours to show anything informative. Give it a little time and you should be able to keep an eye on your order. If you have a larger order that requires Freight Service, you will get a separate email with how to track your order and instructions on delivery.
Do you ship internationally?
Do you ship to APO addresses?
Hell yeah. But can you fit a barbell in the APO box? We love to outfit those who serve (and we offer a 5% MIL discount, natch- hit up customer support to get your discount). We also ship to APOs- simply check out on the web or email us at team@fringesport.com for a custom quote. Do note that some of our larger products are INSANE to ship to an APO. But we will always try!
Return Policy
What is your return policy? It's been longer than 365 days, can I still make a return?
Products
Can I switch out product X for product Z in this package? I thought I ordered a PAIR of 10lb or 15lb Plates, but only received one box. What happened? What are the dimensions of your bumper plates? Am I able to use your bumper plates in below freezing temperatures?
Does Fringe Sport offer Military Discounts?
Yes! We have military discounts! Or, call/text Ryne and he will hook you up!
Sponsorship / Events:
I have an event that I'm organizing, does FringeSport do sponsorships? When is your next Garage Sale? Shhhhhhh...it's a secret. Join our or follow us on to get the first dibs on these INSANE events.Would you donate equipment for my event?Sure! We love to support our loyal customers and for you, we're always in for something. Shoot us an email at team@fringesport.com and we'll iron out the details.Do you rent your equipment?Great choice! We do have select items that we offer for events and rental. If you are interested in pricing and availability, shoot us an email team@fringesport.com
Payments
Do you offer discounts for school programs? How do I use my gift card or coupon code on my order? How does financing with Affirm work?We have partnered with Affirm to give you a simple way to make your purchase with no hidden fees.Easy monthly payments: Provide some basic information and get a real-time credit decision to split your purchase into monthly payments. Rates vary based on loans of 3, 6, or 12 month terms: From 0% APR or 10-36% APR depending on your credit score and the length of the payment installments that you select.Flexible repayment: Simply pay your monthly bill using a debit card or bank transfer at www.affirm.com/pay. Disclosure: Subject to credit check and approval. Your rate will be based on your credit score, and is subject to an eligibility check. Options depend on your purchase amount, and a down payment may be required. Payment options through Affirm are provided by these lending partners: ."
General
How can I post on your blog? How can I get my garage gym featured? How can I get my gym or box featured?
Fringe Sport's General Attitudes
I heard you guys hate dogs. But really, do you hate dogs? So your attitude towards dogs would not be characterized by one of hate?