To preface this this is my first home gym and I've been using gymnastics rings and rowing for my exercise for about 8 months. Now that my wife and I bought a house, I've been dreaming about building a proper home gym with a rack and finally settled on the great dane after months of researching and trying to figure out what I want/needed in the gym.
How I got it early, they emailed me after I put the Dane 2.0 in my cart and decided not to follow through on that because of the only 1:1 ratio. In the email they said they had 7 Great Danes and Dane 3.0's they can sell early. I decided to jump on it.
I got my Great Dane delivered Monday, spent the evening putting it together. It probably took about 3ish hours start to finish. The biggest pain was fishing the cables through the tubes, but over all it was pretty simple. There was some guess work that was needed because the instructions were lacking detail a good bit.
The packaging was quite good in my opinion. I've only found one major scratch on the front extension foot that I plan to remove when they come out with the pulley bracket that doesn't go through the foot. There were a couple spots where the bubble wrap got damaged and the bolts for the pulley brackets were rubbing other pieces, but not very noticeable and could be solved with an extra wrap around of bubble wrap.
I worked out with it for the first time Tuesday evening and it was fantastic. It has added the variety that I wanted. The trollies are easy to move up and down, the cable system is super smooth and I love the 2:1 for the trolley and dedicated 1:1 lat pulldown and low row. I didn't initially plan on getting a smith machine, but for the extra $500 it seemed worth a shot. It is quite smooth and has very little wobble and I think it will be very nice to have the additional stability on some exercises.
A couple frustration points I've had so far:
Their website clearly states "every attachment, now". That has not been true for me. The delivery only came with a chain, two d-handles, and some carabineers, there is no a lat pulldown bar and low row cable attachment. Back when I was ordering the rack, their responses were super quick, I'm talking 30-60min responses and I even had some questions that went back and forth. Now, I've emailed them almost immediately about missing these attachments, sent them a screenshot of what their website says, and why I expected the attachments and I've heard nothing for 2 days. It's disappointing and makes me worried about if anything were to actually go wrong with the rack if they would honor their warranty.
The J cups and Needle spotter arms are both very loose on the rack and wobble when in use, I plan on getting some plastic sheets to cut and act as shims, but it's less than ideal that I have to do it myself.
This is minor, but most all of the pulley bolts were shipped loose and not in the nylon of the lock nut. I had to go around and check/tighten every single bolt on the rack, not the end of the world, but kind of annoying.
Feel free to ask any questions you may have of the rack, since I know there is not a lot of information out there on it right now and I'll answer what I can.
TL;DR: The rack is awesome and I look forward to working out with it. The customer service seems to be lacking and not everything they state comes with the rack actually comes with it.